Start with a mobile AI voice companion and a RAG knowledge base.
The first product should focus on basic core functionality that is immediately useful to service technicians before and after the job.
01
Pre-job voice briefing
A briefing that technicians can listen to in the car on the way to the customer. It uses relevant job, customer, service-history, and technical context.
02
Voice recorder for job reports
The technician records the report by voice after the job is done. The app records and transcribes the report.
03
Cloud-based RAG knowledge base
The knowledge base manages the data for pre-job voice briefings, stores technical documents, and stores transcribed work reports.
WedgeHands-free access is key: usable in the car and during maintenance work.