Problem
Field service technicians lack relevant information to get a job done effectively. Information is stored in different silos and is not easily accessible while being on the job.
Sell to companies with technical aftersales teams and price by technician usage.
The business model is built around the clear problem that service technicians lack relevant information on the job, while the buyer wants better productivity across aftersales support and maintenance.
Solution
An AI-powered knowledge layer gathers relevant data from different systems and provides an AI and voice-powered companion app for technicians.
Buyer and user
Buyer: businesses with aftersales technical support and maintenance with more than 10 service technicians. Users: field service technicians.
Pricing structureYearly base fee plus monthly fee per service technician; different packages available depending on company size.